FAQs

Dry Ice Blasters

Is a dry ice blaster suitable for my cleaning application?

The Neoclean BL40 Series is engineered for high-performance industrial maintenance, commercial applications, and professional cleaning tasks.

It is highly effective at removing:

  • Contaminants: Grease, oil, carbon deposits, soot, ink, and other stubborn surface contaminants.

Typical Industries & Applications

  • Automotive Workshops:
    Deep cleaning engine bays, removing carbon deposits and oil buildup, and performing detailed vehicle interior cleaning.
  • Manufacturing Plants & Factories:
    Cleaning heavy production machinery, industrial vessels, equipment surfaces, and removing oil, dust, and production debris.
  • Electronics Manufacturing:
    Removing contaminants from PCB boards, surface cleaning, and supporting cleaning processes before or after gluing and bonding.
  • Commercial Cleaning Contractors:
    An essential solution for professional cleaning companies looking to expand their service capabilities, including HVAC and air conditioning cleaning, industrial equipment maintenance, and large-scale contract cleaning projects.
What air supply do I need?

To operate the Neoclean BL40/BL40 Plus dry ice blaster, you will need an external air compressor and dry ice supply, which are not included in the package.

The required technical specifications are as follows:

  • Compressed Air Input Pressure: 87–116 PSI (0.6–0.8 MPa), adjustable
  • Compressed Air Flow Rate: 71–141 CFM (2–4 m³/min)
  • Recommended Air Compressor: ≥7.5 kW (10 HP) with an air tank capacity of ≥570 L (150 gal)
  • Dry Ice Requirements: Use only dry ice pellets 3 mm or smaller for optimal feeding performance and consistent cleaning results.
Will it damage the surface being cleaned?

No. One of the greatest advantages of the Neoclean BL40 Series is its non-abrasive and non-destructive cleaning process.

Dry ice blasting removes contaminants through thermal shock and kinetic energy without using water, harsh chemicals, or abrasive media.

This gentle yet effective cleaning method helps protect the underlying surface, making it suitable for delicate components, precision equipment, molds, and complex machinery interiors without causing scratches, erosion, or surface damage.
How much maintenance does the machine require?

The Neoclean BL40 Series is designed for high reliability and minimal maintenance.

It features a corrosion-resistant unibody construction built to withstand demanding industrial environments.

Because dry ice sublimates instantly upon impact, it leaves behind no secondary waste or moisture inside the machine or on the job site. This significantly reduces cleanup time and maintenance requirements compared with traditional cleaning methods such as sandblasting or pressure washing.

Regular inspection, proper storage, and basic operator care are recommended to maintain optimal performance and extend equipment service life.
What is included with the machine?

We offer two packages designed to meet different project requirements. Both packages include a large 44 lb (20 kg) hopper capacity and professional cleaning accessories.

BL40 Standard Package (NC-DBL40ST)

The package includes:

  • 1 x BL40 Main Unit
  • 1 x 13 ft (4 m) Standard Blast Hose
  • 1 x Dry Ice Spray Gun with Control Wire
  • 1 x 5-Piece Nozzle Set
  • 1 x Anti-Static Grounding Wire (9.8 ft / 3 m)
  • 1 x 0.3 L Ice Shovel
  • 1 x Safety Gear Set (Goggles, Acoustic Earmuffs, Anti-Static Gloves)
  • 1 x Documentation Set (User Manual, Warranty Card, Compressor Guide)

BL40 Plus Extended Package (NC-DBL40PH)

The package includes everything in the Standard Package, plus:

  • 1 x 26 ft (8 m) Extended Blast Hose
    Designed for high-reach applications and cleaning in confined or difficult-to-access areas.

Included items:

  • 1 x BL40 Main Unit
  • 1 x 13 ft (4 m) Standard Blast Hose
  • 1 x 26 ft (8 m) Extended Blast Hose
  • 1 x Dry Ice Spray Gun with Control Wire
  • 1 x 5-Piece Nozzle Set
  • 1 x Anti-Static Grounding Wire (9.8 ft / 3 m)
  • 1 x 0.3 L Ice Shovel
  • 1 x Safety Gear Set (Goggles, Acoustic Earmuffs, Anti-Static Gloves)
  • 1 x Documentation Set (User Manual, Warranty Card, Compressor Guide)

Pressure Washers

Which pressure washer is right for my job?

The NeoClean GAT12 is the ultimate high-pressure washer engineered for heavy-duty industrial durability and professional vehicle detailing. It is specifically optimized for:

  • Professional Detailing Shops: Running snow foam cannons and supporting multi-stage vehicle rinsing with zero pressure drops.
  • Fleet & Heavy Equipment Washing: Blasting away packed mud, tough grease, and industrial grime from trucks, trailers, tractors, and machinery.
  • Commercial Surface Restoration: Efficiently restoring concrete driveways, automotive workshop floors, brick walls, and logistics loading docks.
What pressure and flow rate should I look for?

For commercial-grade cleaning, stability and low-wear mechanics are key. The NeoClean GAT12 delivers an exceptional balance of continuous stripping power and optimal water volume:

  • Working Pressure: Continuous 150 Bar (15 MPa / 2200 PSI).
  • Water Flow Rate: 12 L/min, providing the precise water volume needed to flush away heavy debris and generate thick foam coatings.
  • Low-RPM Motor Speed: Powered by a 2.5 kW commercial motor running at 1450 RPM. Unlike standard consumer washers that run at high speeds (over 2800 RPM) and wear out quickly, our low-speed triplex crankshaft pump significantly minimizes internal wear, dampens noise, and reduces heat generation for an extended commercial lifespan.
Is this suitable for commercial or frequent use?

Yes, absolutely. The GAT12 is built from the ground up for demanding, high-frequency commercial environments. It features a premium triplex crankshaft plunger pump design that provides stable, leak-free high pressure during continuous daily operations. Additionally, it is integrated with advanced cooling infrastructure and structural reinforcement for robust thermal protection, preventing the unit from overheating even during prolonged, continuous high-load cleaning sessions.
What surfaces can I clean with it?

Thanks to its adjustable angle nozzles and versatile pressure delivery, the GAT12 can seamlessly handle a wide range of surfaces, from professional detailing to heavy stripping:

  • Car Washing & Transport Detailing: Perfect for daily high-frequency vehicle washing, multi-stage rinsing, and running heavy-duty snow foam cannons in professional detailing shops. It easily blasts away packed mud, grease, and road grime from cars, SUVs, commercial trucks, agricultural tractors, and trailers.
  • Hardstands & Floors: Concrete driveways, high-traffic automotive workshop floors, pathways, and loading docks.
  • Masonry: Brick walls, sandstone, and external industrial structures.
Are replacement parts and accessories available?

Yes. The GAT12 comes standard with a 15m high-pressure hose, a spray gun, and 3 angle nozzles. To upgrade your operational workflow, we offer a comprehensive range of professional, seamless-fit accessories:

  • NeoClean Short Trigger Spray Gun & Foam Cannon Kit: For ultra-thick, scratch-free snow foam coating and fatigue-free ergonomic control.
  • 13” Stainless Steel Surface Cleaner with Wheels (NC-SC13SS): Perfect for patios and walkways, slashing large-area cleaning times.
  • 18” Heavy-Duty Stainless Steel Surface Cleaner (NC-SC18SS): Optimized for fast, streak-free deep cleaning of large concrete driveways and workshop floors.
  • 4-Nozzle Undercarriage Cleaner (NC-UC04HD): A powerful water broom designed to seamlessly blast away accumulated road grime, salt, and mud underneath vehicles.

Vacuum Cleaners

Is this vacuum suitable for wet and dry pickup?

No. The NeoClean JB71 is a specializedcommercial dry vacuum cleaneroptimized for superiorindoor air qualityand high-standarddust management. It utilizes amulti-stage dry filtration systemincorporating1 micro-filter cloth bag and 2 high-performance HEPA filter bagsto trap fine particulate matter. It is not designed forwet liquid pickup.
Is it suitable for commercial or heavy-duty use?

Yes, absolutely. The JB71 is built to meetheavy-duty professional standardsand comes with a1-year warranty on the main motor unit. It features a unique internal airflow structure that ensures acontinuous, completely unrestricted suction powereven when the large9.5-litre collection bagis completely filled. To withstand rigorous daily commercial operations, it also features aheavy-duty detachable commercial power cord design, allowing damaged cables to be swapped out in seconds without specialized tools.
What type of surfaces and spaces is it best for?

Thanks to its lightweight 6.99 kg body and flexible, crush-proof hose, the JB71 backpack vacuum offers exceptional indoor mobility. It is ideal for:

  • Recommended Surfaces: Carpets, hardwood floors, bare floors, indoor stairs, and select outdoor walkways.
  • Ideal Environments:Commercial Offices & Layouts: Fluidly passes through crowded work corridors, dense cubicles, under desks, and behind furniture arrays without scratching surfaces.
  • Multi-Level Staircases: Securely worn on the back to provide maximum balance, freeing up the operator's hands for safe and rapid movement on steep stairs.
What is the power source or battery life?

The NeoClean JB71 is a corded electric vacuum designed for uninterrupted, continuous commercial cleaning. Instead of worrying about limited battery life or charging downtime, it utilizes a reliable, high-capacity commercial power cable. It features an innovative detachable switch box configuration that connects at the hip, giving you effortless fingertip control over the power status right at your waist.
Are filters and replacement parts available?

Yes, full replacement support is available. The standard professional package comes pre-installed with ahigh-performance HEPA filter set(including1 micro-filter cloth bag and 2 HEPA filter bags). Replacement filter bags and standard spare parts are readily available on our online store to ensure your operations run smoothly withzero downtime.

Floor Scrubbers

What floor types is this machine suitable for?

Our NeoClean floor scrubbers are engineered to wash and dry a wide range of indoor commercial, residential, and industrial hard surfaces in a single pass:

  • Standard Hard Floors: Perfect for deep cleaning high-traffic ceramic tiles, terrazzo, cement floors, and wear-resistant or polished concrete.
  • Delicate & Synthetic Flooring: Highly optimized for modern synthetics such as PVC flooring, vinyl, smooth epoxy coatings, and GREP surfaces.

Note: For high-gloss or delicate synthetics, we highly recommend pairing the machine with our specialized red/black soft scrubbing pads or soft replacement brushes to ensure a scratch-free finish.
Is this model suitable for large commercial areas?

These models are optimized for small-to-medium institutional layouts and high-density commercial spaces where bulky, traditional walk-behind or ride-on scrubbers cannot maneuver. Depending on your space layout, we offer two professional configurations:

  • NeoClean T2B (Walk-Behind): Ideal for mid-sized school corridors, retail shop floors, hospitality dining halls, and clinic reception zones. It delivers a maximum cleaning capacity of 1000 m²/h.
  • NeoClean XD12 (Portable): Perfect for boutique retail shops, crowded commercial offices, showrooms, and cafes. With its compact 360-degree pivoting design, it delivers up to 1200 m²/h of efficiency while effortlessly navigating tight corners and narrow store aisles.
How much cleaning time can it save compared with manual work?

Both machines dramatically slash operational hours and labor costs by replacing traditional mopping with a high-speed, single-pass mechanical wash-and-dry system:

  • The T2B covers up to 1000 m² per hour with a stable forward speed of 4.5 km/h and a 180 rpm brush speed, drying slick tile floors instantly to eliminate slipping hazards.
  • The XD12 delivers an impressive cleaning efficiency of up to 1200 m²/h driven by dual disk brushes running at a high-speed 300 rpm. It enables a single operator to complete deep-cleaning shifts in a fraction of the time required for manual mopping.
What maintenance is required?

Both models are engineered for rugged daily commercial use with minimal, hassle-free maintenance routines:

  • Heavy-Duty Hardware: The T2B features a premium cast-aluminum squeegee head body and inner rims, offering superior structural strength and impact resistance over fragile plastics.
  • Tool-Free Component Changes: The XD12 utilizes Smart Magnetic Quick-Snap Brushes. The dual disk brushes automatically click and lock into place when aligned with the joints, allowing for fast, tool-free replacement and simplified end-of-shift cleanups.
  • Daily Routine: Operators only need to drain and rinse the recovery tanks (20 L for T2B; 8 L for XD12) after use to keep the suction path clear and odor-free.
Are pads, brushes, and squeegee parts available?

Yes, we provide full local inventory and replacement support.

  • Standard Packages Include: Everything required to start cleaning immediately, including the main unit, squeegee assemblies with premium rubber blades, durable cleaning brushes, deep-cycle battery systems (dual 12V batteries for T2B; a 15A lithium battery for XD12), and dedicated smart chargers.
  • Available Upgrades & Spares: Replacement factory-approved soft/hard brushes, high-performance floor cleaning disk brushes, premium squeegee rubber blades, and NeoClean Floor Scrubbing Pads for delicate polishing are always readily stocked on our online store to guarantee zero operational downtime.

Need more buying clarity?

Before ordering, buyers often need to confirm compatibility, shipping, warranty, and usage details. NeoClean provides the information and support needed for a smoother purchase.

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